Terms & Conditions

 

1. GENERAL

These terms and conditions relate to bicycles, components, accessories and other items supplied by us (Nuabikes) to you (the Client). By using the site nuabikes.com you agree to be bound by these terms and conditions.

2. PRICING AND PAYMENT

All Nuabikes prices are in euros unless expressly stated otherwise. Prices shown on the web include value added tax. Prices do not include shipping, import and export duties, or any fees or taxes other than VAT. When a Client orders or pre-orders a bicycle, Nuabikes will send the Client a pro-forma invoice with the final price, including the cost of selected accessories and the shipping costs. Payment must be made in advance, by bank transfer to our account, within the timeframe specified in the pro-forma invoice.

3. DELIVERY PERIOD AND SHIPMENT

The delivery period will be specified in the pro-forma invoice, prior to payment by the Client.

Whilst Nuabikes will make every effort to deliver all your goods within the agreed time period, Nuabikes will not be liable if we fail to do so in part or in full due to circumstances beyond Nuabikes’ control. Delivery will be made to the address specified by the Client in the completed order form.

4. RETURNS

The Client must carefully inspect the products immediately upon receiving them, and must inform Nuabikes in writing of any complaints regarding defects to the products or any discrepancy between the items supplied and the items listed in the pro-forma invoice, no more than 5 days after the receipt of the products.

Once Nuabikes have notified the Client of receipt of correspondence, the Client should then return the relevant item in adequate packaging to Nuabikes’ business address. The Client is responsible for the cost of returning any item to Nuabikes unless the item is defective or Nuabikes have delivered the item to the Client in error or as a substitute. The item should be returned to Nuabikes in its original condition. If Nuabikes do not receive the item from the Client, Nuabikes may arrange for collection of the item from the Client at the Client’s cost

5. WARRANTY

For all products delivered to the client which were obtained by Nuabikes from a third party supplier, Nuabikes shall at no time be obliged to honour a warranty in respect of the Client which is further-reaching than that which Nuabikes can claim from the third party supplier.

If any product supplied by Nuabikes to the Client is defective, Nuabikes may choose at their discretion between:

• sending a replacement item upon the return of the original item;

• repairing the affected items;

• granting the client a discount on the purchase price (to be agreed by mutual consent).

The above warranty, or any implied warranty, does not cover: damage caused by the incorrect use of the product; bikes or componants which have been modified by a third party (unless specifically authorised by Nuabikes); damage caused by failure to follow the instructions for use; normal maintenance tasks; normal wear and tear.

6. LIABILITY

The entire liability of Nuabikes under or in connection with these terms and conditions shall not exceed the price of the items supplied.

Whilst every effort has been made to ensure that all graphical representations and descriptions of products available from Nuabikes are correct, Nuabikes is not responsible for any variations from these descriptions.

Except as is provided by this warranty, Nuabikes and its employees and agents shall not be liable for any loss or damage whatsoever, whether for personal injury, property damage or economic losses (including incidental and consequential loss or damage caused by negligence or default) arising from or concerning any Nuabikes bicycle, or its use or resale by the Client.

7. APLICABLE LAW

Nuabikes will try to solve disagreements quickly and efficiently, because we want satisfied clients. In the unlikely event that a Client wishes to take legal action, the Client must do so under Spanish law and using the Spanish court system. Any disputes arising from the Agreement or these Terms shall be brought excusively before the competent court in Barcelona.